Privacy Policy

Last updated 19/09/2026

TSL Energy LTD ("we", "us" or "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website or contact us.

1. Who we are

TSL Energy LTD is the data controller responsible for your personal data.

Company name: TSL Energy
Registered address: 73 Gilkes Street, Middlesbrough, England, TS1 5EH
Email: info@tslenergy.co.uk
Company registration number: 12434055

If you have any questions about how we use your personal data, please contact us using the details above.

2. What information we collect

Depending on how you interact with us, we may collect:

your name;
company or organisation name;
email address;
telephone number;
postal or business address;
information you provide when making an enquiry;
information contained in correspondence with us; and
technical information about your visit to our website, such as IP address, browser type and device information.

We do not intentionally collect sensitive personal information through this website.

3. How we collect your information

We may collect personal information when you:

contact us by telephone, email or through our website;
submit an enquiry or request information;
enter into a business relationship with us; or
use or browse our website.

We may also receive information from third parties where this is necessary for legitimate business purposes and permitted by law.

4. How we use your information

We may use your personal information to:

respond to enquiries and requests;
provide information about our services;
communicate with you about our business relationship;
provide and administer services;
maintain records of our communications;
operate, maintain and improve our website;
protect our website and systems against misuse; and
comply with our legal and regulatory obligations.

We will only use your personal information where we have a lawful basis for doing so under applicable data protection law.

5. Our lawful bases for processing

Depending on the circumstances, we may process your personal information because:

it is necessary to respond to your enquiry or take steps at your request before entering into a contract;
it is necessary for the performance of a contract with you;
we have a legitimate interest in operating and managing our business, provided that this does not override your rights and interests; or
we are required to do so by law.

Where we rely on consent, you have the right to withdraw that consent at any time.

6. Who we share your information with

We will not sell, rent or otherwise trade your personal information.

We may share information where necessary with:

service providers who help us operate our website or business;
IT, hosting and technical service providers;
professional advisers such as accountants, lawyers or insurers;
regulatory authorities or law-enforcement bodies where we are legally required to do so; or
other parties where this is necessary to provide a service you have requested or where permitted by law.

Where another organisation processes personal data on our behalf, we take appropriate steps to ensure that your information is handled securely and in accordance with applicable data protection requirements.

7. How long we keep your information

We retain personal information only for as long as necessary for the purposes for which it was collected, including to meet legal, accounting or reporting requirements.

The length of time we retain information will depend on the type of information and why we hold it.

When personal information is no longer required, we will securely delete or anonymise it where appropriate.

8. Keeping your information secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no transmission of information over the internet or storage system can be guaranteed to be completely secure.

9. Cookies

Our website may use cookies and similar technologies.

Some cookies may be necessary for the website to function correctly. Other cookies, such as analytics or advertising cookies, may require your consent.

Where required, we will ask for your consent before placing non-essential cookies on your device.

You can control or disable cookies through your browser settings and, where applicable, through our cookie consent settings.

10. Your rights

Under applicable data protection law, you may have rights including:

the right to access the personal information we hold about you;
the right to have inaccurate information corrected;
the right to request deletion of your personal information in certain circumstances;
the right to restrict processing in certain circumstances;
the right to object to certain processing;
the right to data portability in certain circumstances; and
where processing is based on consent, the right to withdraw that consent.

These rights are subject to certain legal conditions and exemptions.

To exercise your rights, please contact us using the details provided above.

11. Complaints

If you have concerns about the way we have handled your personal information, please contact us in the first instance so that we can try to resolve the issue.

You also have the right to complain to the UK's data protection regulator:

Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113

You can find further information on the ICO's website. Information Commissioner's Office

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, the website, or applicable legal requirements.

The latest version will always be published on this page, with the date of the most recent update shown at the top.